Talks and Poster Presentations (with Proceedings-Entry):

V. Gattol, J. Bobeth, K. Röderer, S. Egger-Lampl, M. Tscheligi:
"From Bottom-up Insights to Feature Ideas: a Case Study into the Office Environments of Older Computer Workers";
Talk: Human Work Interaction Design - HWID2015, London; 06-25-2015 - 06-26-2015; in: "Pre-conference proceedings of the IFIP TC 13.6. HWID working conference. Human Work Interaction Design - HWID 2015", Springer International Publishing, (2015), ISBN: 978-3-319-27047-0; 61 - 70.



English abstract:
Given recent demographic changes, adapting the office environments of older workers to their needs has become increasingly important in supporting an extension of working life. In this paper, we present a case study research of older computer workers in Romania, with the goal of gaining bottom-up in-sights that support the ideation, design, and development of features for a smart work environment. Utilizing a multi-method approach, we combine contextual interviews and observations, an analysis of needs and frictions for deriving in-sights, an ideation workshop for eliciting potential features, and an online sur-vey among experts to evaluate the final feature ideas. Following this compre-hensive yet efficient approach, we were able to gain a rich understanding of the work realities and contexts of older computer workers and to transform that un-derstanding into a concrete set of prioritized feature ideas.

Keywords:
Computer workers; older adults; requirements analysis; multiple methods; contextual inquiries; needs-frictions analysis; NUF prioritization


"Official" electronic version of the publication (accessed through its Digital Object Identifier - DOI)
http://dx.doi.org/10.1007/978-3-319-27048-7


Created from the Publication Database of the AIT Austrian Institute of Technology.