Talks and Poster Presentations (with Proceedings-Entry):
V. Gattol, J. Bobeth, K. Röderer, S. Egger-Lampl, M. Tscheligi:
"From Bottom-up Insights to Feature Ideas: a Case Study into the Office Environments of Older Computer Workers";
Talk: Human Work Interaction Design - HWID2015,
- 06-26-2015; in: "Pre-conference proceedings of the IFIP TC 13.6. HWID working conference. Human Work Interaction Design - HWID 2015",
Springer International Publishing,
Given recent demographic changes, adapting the office environments of older workers to their needs has become increasingly important in supporting an extension of working life. In this paper, we present a case study research of older computer workers in Romania, with the goal of gaining bottom-up in-sights that support the ideation, design, and development of features for a smart work environment. Utilizing a multi-method approach, we combine contextual interviews and observations, an analysis of needs and frictions for deriving in-sights, an ideation workshop for eliciting potential features, and an online sur-vey among experts to evaluate the final feature ideas. Following this compre-hensive yet efficient approach, we were able to gain a rich understanding of the work realities and contexts of older computer workers and to transform that un-derstanding into a concrete set of prioritized feature ideas.
Computer workers; older adults; requirements analysis; multiple methods; contextual inquiries; needs-frictions analysis; NUF prioritization
"Official" electronic version of the publication (accessed through its Digital Object Identifier - DOI)
Created from the Publication Database of the AIT Austrian Institute of Technology.